Will Kyberlight offer new custom accessories and options (ie replica sabers, special requests, etc.)?
We plan to continue to introduce new accessories and features on a regular basis to further add to the limitless customization possibilities. These additions could definitely include cool custom accessory ideas from our followers. Submit ideas to [email protected]
What is the Kyberlight Warranty?
All Kyberlight Blades and tips come with a lifetime warranty. If for any reason you break the blade send it back to us and we will replace it plus shipping. The hilt and electronics come with a 1-year warranty. If your Kyberlight hilt or electronics are damaged or broken within 1-year after purchase, due to normal use including combat, we will replace or repair it for free. We do not cover water damage or intentional abuse. Attempting to repair the Kyberlight yourself will void the warranty. Please go to Kyberlight.com to request a return.
Returns and Exchanges Process
In order to submit a warranty claim and return the product for a replacement, follow the below steps:
1) Need to send Kyberlight proof in photo or video (send to [email protected]).
2) Kyberlight will review the request and respond as soon as possible.
3) If approved, the cutsomer is responsible to pay to ship it back to Kyberlight.
4) Once Kyberlight receives the damaged unit, a replacement will shipped.
How do the custom accessories attach to the Kyberlight custom lightsaber?
The customization options with every Kyberlight custom lightsaber are nearly endless. Attaching each custom accessory piece (top, middle sleeve, and bottom) is quick and easy.
- The top pieces slide on and are secured with a set screw.
- The middle sleeve pieces slide on over the switches and are secured with two set screws at the bottom of the sleeve.
- The bottom (or pommel) pieces are threaded so they easily screw on and off the base of the Kyberlight hilt.